What is Communication and its Barriers

What is Communication?

As communication is a broad category we have three major definitions to it.

  • According to Peter Little, communication is the process by which information is transmitted between individuals or organisations so that an understanding response results.
  • According to Newman and Summer, it is an exchange of facts, ideas, opinions, or emotions by two or more persons.
  • According to The American Management Association, communication is any behavior that results in an exchange of meanings.

The person sending the information is called sender or communicator.

The person receiving the information is called receiver or communicate.

The information conveyed in this process is called message and this act is called transmission.

The reaction of the receiver to the message is called response or acknowledgement.

Process of Communication

Objectives of Communication.

  • To give and receive information.
  • To convey right message.
  • To provide advice.
  • To receive suggestion.
  • To persuade people.
  • To receive suggestion.
  • To persuade people.
  • To motivate people.
  • To provide counselling.
  • To issue order and instruction.
  • To improve discipline.


Barriers of Communication.

  • Semantic Barriers(Different language, words, pronunciation, picture, actions)
  • Psychological Barriers(Loss in retention power, inattention, distrust)
  • Physical Barriers(Noise, distance, time)
  • Organisational Barriers(Structure, lack of facilities)
  • Cultural Barriers
  • Socio-Psychological Barriers(Attitude, close minded, status conscience)
  • Technological Barriers(Technical noise, lack of technical knowledge)
  • Personal Barriers (Sense of superiority or inferiority, poor listening)


“Art of communication is the language of relationship.” -James Humes

“Pen is the tongue of mind.” -Horace

“The single biggest problem in communication is the illusion that it has taken place.” -George Bernard Shaw

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” -Tony Robbins

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